Al Afaq team provides clients with expertise, knowledge, proactive service and support. From the analysis of your risk exposures, to the design and placement of insurance program, to claim recovery in the event of an insured loss, our staff will represent you at every step. Our professional specialists ensure that an added value is being provided with each service, striving to constantly build trust, confidence and be close to your requests and needs while managing and reacting swiftly to your claims and concerns.
They reach out beyond servicing, into building an advisory role and becoming your closest advisor, helping you make the right insurance decision whilst our strong technical departments are dedicated to assess and quantify risks to provide you with a tailored solution every time. (The groups employs more than 20 actuaries and 15 engineers. 42% of the group employees holds certificate in insurance from Chartered insurance institute in the UK).